Michael Broadhead is Managing Director of strategic design consultancy Folk.
With a background in human-centred design and digital strategy, Michael has deep experience working with organisations in health, education, social services and justice.
Michael’s work in user research and service design often centres around issues of navigability, where people in need struggle to access information and services. Where the solutions may seem obvious, but not easy, and the barriers to change are relegated to the category of system level problems.
Michael sees a unique willingness at Health Justice Australia, and amongst the health justice partnerships we support, to tackle what’s obvious, but not easy. To rethink how professionals work together, address practice barriers and work towards achieving system level change.
He studied marketing management at the Australian Graduate School of Management, completed the L21 Leadership Program at Mt Eliza Business School, the Behavioural Economics program at Harvard Business School and the Leading Professional Services Firms program at Harvard Business School.
He is a trustee of the Committee for the Economic Development of Australia, a member of the Australian Institute of Company Directors, and is a non-executive Director of MTC Australia, a social enterprise providing training, education and employment services.